Returns

RETURN & REFUND POLICY

Kush Groove will accept returns and exchanges for items purchased from shop.kushgroove.com based on the following requirements. All returns or exchanges must contain the original labels and/or tags and items must not be worn or washed. Kush Groove will not accept a return or exchange if requested more than 30 days after the original purchase. Exchanges may be made for items of equal or lesser value. All returns will be credited to the original form of payment. The original cost of shipping is nonrefundable.

HOW TO RETURN OR EXCHANGE MERCHANDISE

Contact us at (617) 708-1724 or send an email to info@kushgrooveclothing.com. Please provide the order number with first and last name under billing information and a representative will send you a UPS return label.

PLEASE MAIL RETURNS TO:
Kush Groove Shop
Attn: Online Return
1536 Tremont Street
Boston, MA 02120

FREQUENTLY ASKED QUESTIONS

HOW DOES THE REFUND POLICY WORK?

We do not accept cannabis product returns for cash. If we conclude a product is defective, we may exchange the product for the same of a fair market value product, only at our discretion.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept payment by cash or debit card. (Debit cards come with a $3.50 transaction fee from the merchant.)

What type of ID do I need to enter the dispensary?

Valid forms of ID include a U.S. I.D. card, state-issued driver’s license, or passport, U.S. Armed Forces and Merchant Marine I.D. cards, MA liquor cards, and ID card issued from any Canadian province.

Am I allowed to carry a weapon on premises?

Under no circumstances you are NOT allowed to bring any weapon into the dispensary. If found with a weapon, you will immediately be asked to leave by management.

CAN I SMOKE OR VAPE INSIDE THE DISPENSARY?

We ask that customers please do NOT smoke or consume in the facility after purchase. Please proceed to consume your cannabis at lawfully authorized locations outside of the dispensary.

WHAT'S THE DAILY PURCHASE LIMIT?

The daily purchase limit in Massachusetts is 28g of flower or 5g of concentrates or 500mg of edibles or 5,000mg of tincture. There’s math the system does when you buy something from each category where 1g of concentrate equals 5.6g of flower.

Can you loiter outside the store after purchase?

To reduce clutter of individuals on the sales floor, we encourage customers to proceed to their destination after purchasing from the dispensary.

How do I place an order online or via phone?

You can call us directly for assistance with how to place an order over the phone. For online ordering, you can go to our website and navigate to our menu.

Please Consume Responsibly. This product may cause impairment and may be habit forming. For use only by adults 21 years of age or older. Keep out of the reach of children.

This product has not been analyzed or approved by the Food and Drug Administration (FDA). This is limited information on the side effects of using this product, and there may be associated health risks. Marijuana used during pregnancy and breast-feeding may pose potential harms. It is against the law to drive or operate machinery when under the influence of this product. KEEP THIS PRODUCT AWAY FROM CHILDREN. There may be health risks associated with consumption of this product. Marijuana can impair concentration, coordination, and judgment. The effects of Edibles may be delayed by two hours or more. In case of accidental ingestion, contact poison control hotline 1-800-222-1222 or 9-1-1. This product may be illegal outside of MA.

LOW PRICED DEALS, RIGHT TO YOUR INBOX.

We send emails sporadically with deals on cannabis products at our dispensary.

RETURN & REFUND POLICY

HOW TO RETURN OR EXCHANGE MERCHANDISE

Cambridge, MA

Brockton, MA

Boston, MA

FREQUENTLY ASKED QUESTIONS

HOW DOES THE REFUND POLICY WORK?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

What type of ID do I need to enter the dispensary?

Am I allowed to carry a weapon on premises?

CAN I SMOKE OR VAPE INSIDE THE DISPENSARY?

WHAT'S THE DAILY PURCHASE LIMIT?

Can you loiter outside the store after purchase?

How do I place an order online or via phone?

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